Last Updated: 01/12/2025

SAN TV Ltd (“SAN TV”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled safely, transparently, and in full compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable UK privacy laws.

This Privacy Policy explains:

• What personal data we collect
• How we use and store it
• Your rights as a user
• How to contact us

By accessing the SAN TV website, mobile app, or participating in our events, you agree to the terms described in this Privacy Policy.

1. Who We Are

SAN TV Ltd is a digital television broadcasting and media organisation based in the United Kingdom.

Registered Address:
301 Springhill Parkway Baillieston Glasgow G69 6GA.

Email: info@santv.co.uk
Website: www.santv.co.uk

SAN TV operates:

• SAN TV website
• SAN TV mobile app
• SAN TV Studio & digital productions
• SAN TV Community Awards and events
• Social media channels and newsletters

2. Data We Collect

We may collect and process the following types of personal data when you visit our website, use our services, or interact with our content:

2.1 Data You Provide Directly

• Name
• Email address
• Phone number
• Postal address
• Payment information (via secure third-party processors)
• Social media handles
• Competition entries, nominations, submissions
• Event registration details
• Consent forms for filming or photography
• Messages or enquiries submitted through forms

2.2 Automatically Collected Data (Cookies & Analytics)

• IP address
• Browser type and version
• Device information
• Pages viewed and usage patterns
• Location (approximate, non-precise)
• Referral source

2.3 Data from Third Parties

• Ticketing platforms (if you register for events)
• Social media platforms (when you interact with SAN TV content)
• Payment gateways (e.g., Stripe, PayPal)
• Partner organisations where you have given consent

3. How We Use Your Data

We use your data for the following purposes:

3.1 Service Delivery

• Provide access to SAN TV digital content
• Manage user accounts and preferences
• Process event registrations and ticketing
• Respond to enquiries or customer support requests

3.2 Media, Filming & Broadcasting

• Managing consent for filming and photography
• Producing interviews, shows, and event coverage
• Publishing content on SAN TV platforms and social media

3.3 Communications

• Send newsletters, updates, and promotional content (only with consent)
• Notify you about events, nominations, and voting processes
• Contact you about opportunities related to SAN TV

3.4 Analytics & Improvement

• Improve website/App performance
• Monitor engagement with our content
• Detect and prevent technical issues

3.5 Legal & Compliance

• Record-keeping (including consent forms)
• Compliance with regulatory requirements
• Prevention of fraud or misuse

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – newsletters, marketing, event photos/videos
• Contract – ticketing, sponsorship agreements, app access
• Legitimate Interests – analytics, security, service improvement
• Legal Obligation – financial records, compliance paperwork

You may withdraw consent at any time.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for each purpose:

• Event attendance records: up to 2 years
• Marketing communications: until you unsubscribe
• Filming/photography used for broadcast: retained indefinitely as part of SAN TV’s published media archive
• Analytics logs: 12–24 months
• Financial/legal records: 6 years (statutory requirement)

6. Sharing Your Data

We do not sell your data.

We may share your data only with:

• Event venues (guest lists for safety/security)
• Ticketing/payment providers
• Media/broadcast partners
• SAN TV contractors (videographers, designers, editors)
• Regulatory authorities when legally required

All partners are required to meet UK GDPR standards.

7. International Data Transfers

We primarily store data in the UK.
Where data is transferred outside the UK (e.g., cloud services), we ensure safeguards such as:

• UK adequacy decisions
• Standard Contractual Clauses (SCCs)
• GDPR-compliant contractual agreements

8. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Enable streaming features
• Monitor analytics
• Remember preferences

Users can manage cookie settings in their browser or via our cookie banner.

9. Children’s Privacy

SAN TV does not knowingly collect data from children under 16 without parental consent.

Where children take part in filming, events, or shows, explicit written parental or guardian consent is required.

10. Data Security

We use a combination of:

• Encryption
• Secure servers
• Access controls
• Regular audits
• Staff and volunteer training

to protect your data from loss, misuse, or unauthorised access.

11. Your Rights (UK GDPR)

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict processing
• Withdraw consent
• Object to processing
• Request data portability

To exercise your rights, contact:
info@santv.co.uk

We aim to respond within 30 days.

12. Photography, Filming & Event Notice

By attending SAN TV events, you acknowledge that:

• Photography and filming take place
• Your image may appear in broadcasts, social media, and promotions
• Notices will be displayed at all venues

If you wish to opt out of close-up filming, please speak to a member of the SAN TV team.

13. Links to External Websites

• SAN TV may link to third-party sites.
• We are not responsible for their privacy practices or content.
• Please review their policies before sharing personal data.

14. Changes to This Policy

SAN TV may update this policy from time to time.
A revised version will be published on our website with a new “Last Updated” date.

15. Contact Us

If you have questions, complaints, or wish to exercise your rights, contact:

Data Protection Lead
SAN TV Ltd
Email: info@santv.co.uk
Website: www.santv.co.uk